LEGAL REFERENCE

Our Policy Framework for Pakistan

me3 operates within a clear legal structure designed to protect your account, your deposits and your withdrawals across supported regions in Pakistan. We've built our terms around transparent...

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me3 Our Policy Framework for Pakistan

Terms of Service & Jurisdiction

me3's legal operations are governed by regulations applicable to our supported markets. Your account on me3 is subject to our Terms of Service, which outline your rights and our obligations regarding deposits, withdrawals, account management and dispute handling. All transactions through JazzCash, Easypaisa, SadaPay and Raast are processed according to Pakistan's payment provider standards. We retain the right to verify your identity

and payment source before processing withdrawals. By opening an account with us, you acknowledge that you've read and accepted these terms in their entirety. Where local law permits, these terms apply to your use of our platform.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

POLICY SUPPORT

Legal Support Channels

Support Email Contact our legal team at [email protected] for queries...
Dispute Resolution If you believe a transaction was processed incorrectly...
Regional Compliance For questions about me3's compliance standing in your...
TRUST SIGNALS

Grounded Credibility Markers

Payment Partner Audit

Our payment integrations with JazzCash, Easypaisa, SadaPay and Raast are audited annually. Each processor certifies our compliance with their transaction...

Account Verification Standard

All new accounts undergo identity verification using locally recognized documents. This protects you from unauthorized access and ensures withdrawals reach...

Transparent Fee Structure

Our deposit and withdrawal fees — where applicable — are displayed at the point of transaction. No hidden charges are...

Dispute Documentation

Every formal dispute is logged, investigated and resolved within 30 days. You receive written correspondence at each step of the...

Data Protection

Your personal and payment information is encrypted using industry-standard protocols. We do not share your data with third parties outside...

Withdrawal Timeline Commitment

Verified withdrawals to JazzCash, Easypaisa, SadaPay and Raast typically complete within 4 to 24 hours, depending on your bank's processing...

Aligned Across All Pages

Account Terms
The account creation rules, identity verification steps and usage restrictions published here match those enforced in our account settings and homepage disclosures.
Payment Rules
Deposit and withdrawal policies outlined here are identical to the terms shown during your transaction flow in the lobby chip row.
Withdrawal Guarantees
Our commitment to process verified withdrawals within stated timelines is consistent across this page, your account dashboard and our support FAQ.
Dispute Procedures
The steps to file a formal dispute are the same whether you read them here or in your account help centre.
Privacy & Data
Our data protection practices, retention periods and third-party sharing policies are unified across our privacy policy and this legal page.
Geographic Scope
All regional restrictions and supported-market disclosures remain consistent across our homepage, account signup flow and this legal section.
Amendment Notification
If we change any terms, you'll receive email notification at least 14 days before the change takes effect, as stated in all policy documents.
BRAND PILLARS

What Defines Our Legal Posture

Transparent Operations Every fee, every restriction and every timeline is disclosed upfront...
Account Ownership Your account belongs to you alone. We never claim ownership...
Local Payment Rails JazzCash, Easypaisa, SadaPay and Raast are your deposit and withdrawal...
Dispute Rights If something goes wrong, you have a documented path to...
Regulatory Alignment Our terms reflect applicable regulations in supported regions. We don't...
Support Availability Our legal and compliance teams are reachable via email and...

Frequently Asked About Our Terms

You can request account closure by emailing [email protected]. We'll process your request within 5 business days, return any remaining balance to your verified payment method, and archive your account records according to local data-retention laws.

Deposits held in your me3 account remain your property. Payment processors like JazzCash, Easypaisa, SadaPay and Raast maintain separate reserve accounts, meaning your funds are isolated from me3's operating capital and protected under payment-provider regulations.

Account restrictions — including temporary holds or permanent closure — are only applied for violations of our Terms of Service, such as fraudulent activity or breaches of payment-processor rules. You'll receive written notification and a chance to respond before permanent action.

Your account is strictly personal and non-transferable. We never permit withdrawals to accounts other than the one registered at signup. Any request to transfer funds to a different person or payment handle is declined and flagged for investigation.

We retain your account data for 3 years post-closure to comply with anti-money-laundering regulations. After that period, personal information is securely deleted unless legal obligation requires further retention.

File a dispute within 30 days of the failed transaction through your account dashboard or email [email protected]. Include your transaction ID and the payment method used. We investigate with the processor and update you every 7 days until resolution.

Yes. All transactions through JazzCash, Easypaisa, SadaPay and Raast comply with Pakistan State Bank standards and anti-money-laundering requirements. We perform identity verification and report large transactions as required by law.